The Law on the Protection of Whistleblowers of the Republic of Lithuania (hereinafter referred to as the "Law") establishes a mechanism for the protection of persons who have provided information on an infringement in an institution with which they are or have been bound by service, employment or contractual relations. The Law also establishes the rights and obligations of persons who report infringements in institutions, the grounds and forms of their legal protection, as well as measures to protect, encourage and assist such persons, in order to enable them to report infringements of the law that threaten or violate the public interest, and to ensure the prevention and disclosure of such infringements.
Under the Law, information on infringements is provided in the following situations:
Information on infringements is provided in order to protect the public interest. Providing information for the purpose of defending an exclusively personal interest does not constitute a communication.
In order to effectively implement the provisions of the Law, the Government of the Republic of Lithuania, by Resolution No 1133 of 14 November 2018 "On the Implementation of the Law on the Protection of Whistleblowers of the Republic of Lithuania ", has approved:
A notification of possible preparation, performance or previous conduct of a criminal offence, administrative offence, official misconduct or violation of professional duties, as well as a serious violation of the mandatory norms of professional ethics or any other offence threatening or infringing the public interest in the relevant company of the UAB "MANTINGA GROUP" group of companies (hereafter referred to as the "Company"), can be submitted by the following persons:
The Order of the Head of the Company approves the Procedure for the submission and handling of notifications of infringements (hereinafter referred to as the "Procedure"), which establishes the administration of the submission of information on infringements through the Company's internal whistleblower channel and the procedure for the receipt of notifications, registration of the submitted information, transmission for processing, investigation and notification of the notifier. You can familiarize yourself with the Procedure here ( UAB „Mantinga group“, UAB „Mantinga logistics“, UAB „Mantinga“, UAB „Mantinga Services“, UAB „Mantinga Bakery & Food Solutions“).
We recommend that you report the infringement to the Company by filling in the infringement notification form (download the form here).
When submitting a free-form notification, it must state:
Confidentiality will apply in relation to the person reporting the infringement.
The confidentiality requirement shall not apply where:
The person may submit the notification to the relevant Company in one of the following ways:
UAB „MANTINGA GROUP“:
The person appointed by the Company to administer the internal notification channel and responsible for compliance with the requirements of the Law on Whistleblower Protection is the HR Manager Edita Velioniškienė, and in her absence (due to illness, vacation or other reasons) - the HR Manager Edita Vilkelienė.
Closed joint stock company "MANTINGA":
Personnel project manager Giedrė Stankevičienė has been appointed by the Company to administer the internal notification channel and she is responsible for compliance with the requirements of the Law on Whistleblower Protection. In her absence (due to illness, vacation, or other reasons) the Personnel manager Kristina Labanauskienė will take her place.
UAB „Mantinga Logistics“:
Chief accountant Jolanta Kavaliauskienė has been appointed by the Company to administer the internal notification channel and she is responsible for compliance with the requirements of the Law on Whistleblower Protection. In her absence (due to illness, vacation, or other reasons) Ieva Žemaitė will take her place.
UAB „Mantinga Services“:
Head of the company's operations and property department Linas Marušauskas has been appointed by the Company to administer the internal notification channel and she is responsible for compliance with the requirements of the Law on Whistleblower Protection. In his absence (due to illness, vacation, or other reasons) construction and operation manager Jūratė Leškevičienė will take his place.
UAB „Mantinga Bakery & Food Solutions“:
Assistant to the export manager Birutė Žideckienė has been appointed by the Company to administer the internal notification channel and she is responsible for compliance with the requirements of the Law on Whistleblower Protection. In her absence (due to illness, vacation, or other reasons) assistant to the export manager Irma Kušlienė will take her place.
The legal remedies of the person who has provided information on the infringement, which shall protect against adverse effects of the measures referred to in Clause 11, parts 3 and 5 of the Law:
The rights and guarantees of the person providing information on infringements and the exemption from liability for disclosure is applied as set out in Clause 3 part 3 of the Law:
Basic rights and safeguards to protect, promote and assist whistleblowers:
Notifications under the Law on the Protection of Whistleblowers of the Republic of Lithuania:
Submitting and reviewing notifications of potential violations
Your support and trust is important to us!
Employees of Mantinga Group companies, cooperation partners, and others who are part of Mantinga Group can detect, warn us, and help prevent any internal or planned infringements that affect society, public order and security, and our organization. We want to detect potentially illegal activities in time, so we ask You to contact us first with the information You have as well as with any questions.
If You report on our internal whistleblowing channel, we guarantee to keep Your identity and future communications confidential! The Mantinga Group team will carefully investigate the information You provide and take the necessary measures to prevent infringements.
What possible violations can You report?
You can submit the Notification of any potential planned or committed violations (for example, administrative violation or criminal offense, illegal act or omission), which offends and harms the public interest, for instance, but not limited to infringements in the field of tax payment, labor safety violations, consumer rights violations, environmental violations, etc.
You can report if:
How and to whom can you report?
You can report potential or possibly occurred violations through our internal whistleblowing channel in one of the following ways, but preferably using the indicated e-mail for faster and more convenient communication:
Contact information of SIA "Mantinga Latvia":
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SIA “Mantinga Latvia”, Malduguņu street 2, Marupe, Marupes novads, LV-2167. The Notification must be enclosed in an envelope and marked as such on the envelope: "Notification of infringement addressed to the Responsible employee, to be delivered by hand, unopened"; |
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Address: Malduguņu street 2, Marupe, Marupes novads, LV-2167. The Notification must be enclosed in an envelope and marked as such on the envelope: "Notification of infringement addressed to the Responsible employee, to be delivered by hand, unopened”.
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Contact information of SIA "Fresh Food Production":
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E-mail address: inform@freshfoodproduction.lv; |
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SIA “Fresh Food Production”, Tallinas street 76, Riga, LV-1009. The Notification must be enclosed in an envelope and marked as such on the envelope: "Notification of infringement addressed to the Responsible employee, to be delivered by hand, unopened"; |
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Address: Tallinas street 76, Riga, LV-1009. The Notification must be enclosed in an envelope and marked as such on the envelope: "Notification of infringement addressed to the Responsible employee, to be delivered by hand, unopened”.
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What information must You provide in a notification?
To submit the Notification, You can use the form prepared by us or submit it in a free form, specifying the following information:
You do not need to have evidence to raise suspicions, but if you have written or other available data and evidence, please indicate them and attach them to the Notification for faster investigation.
Please provide only true information!
Please note that Notification cannot be anonymous and must be signed.
In this internal channel, you can also submit complaints and requests, for which the company has provided a separate procedure for submission and consideration. Please first contact your direct manager or company management with questions and requests of a personal nature. We inform you that the Whistleblowing Law and the guarantees provided therein are not applicable to the consideration of complaints and requests of a personal nature.
Procedure for handling the Notification
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Evaluation of prima facie conformity of the Notification |
Investigation of the information and other actions |
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Up to 10 days from the receipt of the Notification in the following order: |
The information mentioned in the Notification is investigated in the following order: |
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(up to 2 months from the date of receipt) |
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(no more than 7 days) |
(within 2 working days after receiving the results of the investigation, but no later than within 2 months from the date of receipt) |
(no more than 7 days from receipt) |
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(within 3 days from the adoption of the decision) |
(up to 5 years from the last decision) |
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The procedures for submitting and examining the Notifications of Mantinga Group companies in Latvia (FFP, MNT Latvia) and the notification/complaint form is available here.
Submitting and reviewing notifications of potential violations
Your support and trust is important to us!
Employees of Mantinga Group companies, cooperation partners, and others who are part of Mantinga Group can detect, warn us, and help prevent any internal or planned infringements that affect society, public order and security, and our organization. We want to detect potentially illegal activities in time, so we ask You to contact us first with the information You have as well as with any questions.
If You report on our internal whistleblowing channel, we guarantee to keep Your identity and future communications confidential! The Mantinga Group team will carefully investigate the information You provide and take the necessary measures to prevent infringements.
What possible violations can You report?
You can submit the Notification of any potential planned or committed violations (for example, administrative violation or criminal offense, illegal act or omission), which offends and harms the public interest, for instance, but not limited to infringements in the field of tax payment, labor safety violations, consumer rights violations, environmental violations, etc.
You can report if:
How and to whom can you report?
You can report potential or possibly occurred violations through our internal whistleblowing channel in one of the following ways, but preferably using the indicated e-mail for faster and more convenient communication:
Contact information of MANTINGA EESTI OU:
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MANTINGA EESTI OÜ, Tähesaju tee 11, Lasnamäe district, Tallinn. The Notification must be enclosed in an envelope and marked as such on the envelope: "Notification of infringement addressed to the Responsible employee, to be delivered by hand, unopened"; |
What information must You provide in a notification?
To can submit the Notification in a free form, specifying the following information:
You do not need to have evidence to raise suspicions, but if you have written or other available data and evidence, please indicate them and attach them to the Notification for faster investigation.
Please provide only true information!
Please note that Notification cannot be anonymous and must be signed.
In this internal channel, you can also submit complaints and requests, for which the company has provided a separate procedure for submission and consideration. Please first contact your direct manager or company management with questions and requests of a personal nature.
The procedures for submitting and examining the Notifications of MANTINGA EESTI OU is available here.